Services

Registering with the surgery

Find out how to join the surgery.

Changing your contact details

Update your name, address, phone numbers or email address.

Getting test results

Find out how to view or ask questions about your test results.

Services near me

Find a NHS service near you.

Getting a fit (sick) note

Request a sick note if you've been sick for more than 7 days.

Submit readings

Submit a reading to your GP if you have been requested to do so.

Accessing your health record

Find out about the types of records and how to access them.

Accessing someone else’s information (Proxy access)

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.

Managing your health online (online services)

There are many things you can do online at our surgery.

Self-referral

Refer yourself to a health service such as talking therapies without having to see a GP first.

Clinics

View what clinics we offer.

Vaccinations

This guide can help you understand the vaccines offered in the UK and when to have them. It also explains how they work and why they're safe and important. 

Healthy living

NHS advice about healthy living, including eating a balanced diet, healthy weight, exercise, quitting smoking and drinking less alcohol.

Information:

Non-NHS Work

Non-NHS Work: What It Is and Why There Is a Fee

The NHS provides most health care free of charge, but some services are not covered. These are referred to as non-NHS services and include tasks such as:

Examples for patients:

  • Accident or sickness certificates for insurance

  • School or sports fitness certificates

  • Travel or private prescriptions

  • Medical reports for insurance or legal purposes

Examples for other organisations:

  • Life assurance or income protection reports

  • Disability benefits reports (DWP)

  • Adoption or fostering medical reports

  • Copies of records for solicitors

Discretionary Service: Non-NHS work is discretionary. GPs are not required to carry out these tasks but will usually try to assist where possible. These tasks are carried out outside normal NHS clinical hours to avoid affecting patient care.

Processing Times: Non-NHS requests take a minimum of 28 days and may take longer if medical records need to be reviewed or sourced from another practice.

Patient Requests: We kindly ask our patients not to chase non-NHS work. Once we have received your form, please wait until we contact you to confirm that it is ready to collect.

Fees: Doctors may charge for non-NHS work based on guidance from the British Medical Association (BMA). Fees are intended to cover the time, staff, and resources required. You will always be informed of any charges in advance.

Why it may take time:

  • Completing forms often requires reviewing a patient’s full medical record to ensure accuracy

  • Doctors are professionally responsible for any information they sign

  • New patients may require medical records from previous practices

  • Urgent requests may require special arrangements and could incur additional fees

How you can help:

  • Submit all related forms at the same time

  • Ensure forms are accurate and include all required information

  • Understand that urgent requests may take longer and could incur additional charges

For a full list of non-NHS fees or guidance, please contact the practice.

Dentist or GP?

🦷 WHEN TO SEE A DENTIST – IMPORTANT INFORMATION

Dental problems must be treated by a dentist

To ensure patients receive the correct care, please be aware that GPs are not able to treat dental conditions.

🔴 SEE A DENTIST IF YOU HAVE:

  • Tooth pain, broken teeth, or lost fillings
    Dentists are the only qualified professionals to provide treatment and pain relief

  • Gum swelling, bleeding, or dental abscesses
    GPs cannot treat these conditions

  • Taking antibiotics from a GP without a dental assessment may mask serious infection

🔎 FIND A DENTIST

➡️ Use the NHS website: 
Find a Dentist near you - www.nhs.uk/service-search/find-a-dentist/

➡️ We strongly recommend registering with a dentist for routine care and check-ups

⚠️ WHY CAN’T MY GP TREAT DENTAL PROBLEMS?
  • Definitive treatment for dental abscesses can only be provided by a dentist
  • NICE guidance states patients should be seen by a dentist as soon as possible
  • GPs are not trained to manage dental conditions
  • Antibiotics alone do not remove the source of infection

🚨 Untreated dental infections can lead to serious complications, including:

  • Tooth loss
  • Spread of infection to bone or brain
  • Sepsis (life-threatening infection)

⚠️ Antibiotics from a GP may delay diagnosis and proper treatment

🆘 DENTAL EMERGENCIES

If you are not registered with a dentist and need urgent help, please call NHS 111 for advice.

🩺 WHEN TO SEE A GP

✅ A GP can help with:

  • Ulcers lasting more than 3 weeks
  • Suspicious patches in the mouth (e.g. leukoplakia)
  • Symptoms affecting other parts of the body, such as:
    • Skin rashes
    • Joint pain
    • Possible vitamin or iron deficiency

Your GP can assess and refer you if needed.

📞 NEED ADVICE?

If you are unsure where to go, please contact the practice or submit an Anima request for guidance.

Page last reviewed: 15 June 2026
Page created: 26 September 2025